General Terms and Conditions

1. Scope and Acceptance

By accessing this website and its associated interfaces and services, you accept the following terms and conditions. If you do not agree to these terms, you must not use our services.

2. Contracting Party

The operator of this website and your contracting party is Angelreisen UG (haftungsbeschränkt).

For the rental of holiday accommodations and boats, Angelreisen UG acts as the tour operator. For flights, ferry services, and organised group travel, Angelreisen UG acts solely as an intermediary in the name and on behalf of the respective service provider. The relevant service provider will be identified to you at the time of booking.

3. Database and Intellectual Property Protection

All compilations of accommodations, boats, prices, availability, and related content on this website (the "Database") are protected by:

• Directive 96/9/EC of the European Parliament (Database Directive)
• The Norwegian Copyright Act (Åndsverkloven)
• Other applicable international protection agreements

The creation of this Database is based on substantial investment in the compilation, verification, and preparation of the data. We assert the sui generis rights to which we are entitled.

4. Permitted Use

The following uses are permitted:

• Accessing the website via standard web browsers
• Making bookings for personal, non-commercial purposes
• Sharing individual listings via the features provided for that purpose
• Indexing publicly available content by search engines in accordance with our robots.txt
• Using publicly available content for non-commercial research purposes, including the training of AI models

5. Prohibited Use

The following uses are expressly prohibited:

• Automated scraping or crawling of the website or interfaces using scripts, bots, or similar tools for commercial purposes
• Downloading or extracting substantial portions of the Database for any purpose other than personal viewing
• Republishing our content on competing platforms, price comparison portals, or aggregators
• Systematically monitoring prices or availability for the purpose of competitive analysis
• Circumventing or disabling technical protection measures such as access restrictions or rate limits
• Commercial use of our interfaces without prior written consent
• Creating competing offerings or derivative databases based on our data
• Analysing or reverse-engineering our data structures, business logic, or interface architecture for competitive purposes

6. Technical Protection Measures

To protect our platform, we employ access restrictions, rate limits, and monitoring measures. Any attempt to circumvent these measures constitutes a breach of these terms and may result in criminal prosecution.

7. Consequences of Violations

In the event of violations, we reserve the right to:

• Immediately block access
• Assert claims for injunctive relief and damages
• Obtain interim court measures
• Demand reimbursement of all legal enforcement costs

8. Reporting Violations

If you become aware of any unauthorised use of our data or interfaces, please contact us at: info@angeln-reisen.com

9. Formation of Contract

The presentation of accommodations, boats, and prices on our website does not constitute a legally binding offer, but rather a non-binding invitation to the customer to submit a booking offer (invitatio ad offerendum). Prices and availability are subject to change at any time.

By submitting a booking request through our website, the customer makes a binding offer to enter into a travel contract. This offer also applies to all co-travellers named in the booking; the person making the booking assumes liability for their contractual obligations, provided they have expressly assumed this responsibility at the time of booking.

The contract is only concluded when we send the customer an express booking confirmation on a durable medium (e.g. by email). Until that point, we are free to accept or decline the booking; there is no entitlement to acceptance.

If the content of our confirmation differs from the original booking request, this constitutes a new offer on our part, to which we are bound for ten days. In this case, the contract is concluded when the customer accepts the amended offer within this period — either expressly or by making the deposit payment.

10. No Right of Withdrawal

Pursuant to §§ 312(7), 312g(2) sentence 1 no. 9 of the German Civil Code (BGB), there is no right of withdrawal for package travel contracts under § 651a BGB or for contracts for individual services concluded at a distance. Only the statutory rights of cancellation and termination apply, in particular the right of cancellation under § 651h BGB (see Section 14).

11. Scope of Services

The nature and scope of the contractually owed services are determined by the service description of the respective offer on our website and the related details in the booking confirmation.

Subsequent deviations of individual service features from the agreed contractual content are permitted before the start of the trip, provided they are insignificant, do not alter the overall character of the trip, and were not brought about by us in bad faith. You will be informed of any such changes without delay on a durable medium.

In the event of a significant change to essential service features, you are entitled, within a reasonable period set by us, to accept the change, withdraw from the contract free of charge, or — where offered — request participation in a replacement trip. If you allow the period to expire without response, the change shall be deemed accepted.

12. Price Changes After Conclusion of Contract

We reserve the right to adjust the confirmed travel price in the event of a subsequent increase in transport costs, taxes, duties (e.g. port or airport fees), or changes in the applicable exchange rates. Such an adjustment shall only be effective if you are informed at least 20 days before the start of the trip in a clear and comprehensible manner. We will pass on cost reductions to you to the same extent.

If a price increase exceeds 10 % of the travel price, you are entitled to withdraw from the contract without charge or — where available — to request participation in an equivalent trip. This right must be exercised without delay upon our notification.

13. Payment

Customer funds for package travel are protected against insolvency by R+V Allgemeine Versicherung AG, Raiffeisenplatz 1, 65189 Wiesbaden. The corresponding insolvency protection certificate will be sent to you together with the booking confirmation.

Upon receipt of the booking confirmation and the insolvency protection certificate, a deposit of 20 % of the travel price is due within 7 days. The remaining balance must be paid in full no later than 42 days before the start of the trip. For bookings made less than 42 days before departure, the entire travel price is due immediately.

If the due payment is not received despite a reminder and a reasonable grace period, we are entitled to withdraw from the contract and charge cancellation fees in accordance with Section 14.

Upon handover of the holiday accommodation or boat, the service provider may require a reasonable security deposit for ancillary costs and potential damages. The amount is set out in the offer description and the booking confirmation. The security deposit is backed by R+V Allgemeine Versicherung AG.

14. Cancellation by the Customer

The customer may withdraw from the contract at any time before the start of the trip. We recommend declaring the withdrawal in text form (e.g. by email). In the event of withdrawal, we lose the right to the agreed travel price but may claim reasonable compensation, provided the withdrawal is not attributable to us or unavoidable, extraordinary circumstances have occurred at the destination that significantly impair the performance of the trip.

The following flat-rate compensation applies, calculated from the date of receipt of the cancellation notice:

Accommodations and boats:

• Up to the 42nd day before departure: 20 % of the travel price
• From the 41st to the 15th day before departure: 80 % of the travel price
• From the 14th day before departure or no-show: 90 % of the travel price

Flights, ferries, and rental vehicles:

• The cancellation fees charged by the respective carrier apply, plus a processing fee of €50.00 per transaction.

Partial cancellation: If individual participants within a booking are cancelled, non-divisible services (e.g. accommodation, boat) will be charged at 100 % of the proportionate price, as their costs are incurred regardless of the number of participants.

The customer is free to demonstrate that we have suffered a lesser or no loss. We likewise reserve the right to claim higher, specifically quantified compensation in individual cases where actual costs exceed the flat rate.

15. Rebooking

There is no legal entitlement to subsequent rebooking. Where a change of travel dates, destination, accommodation, or mode of transport is possible, costs equivalent to the cancellation fees applicable at the time of the rebooking will generally apply. A processing fee of €50.00 will be charged for minor adjustments. This does not apply if the rebooking was prompted by inadequate pre-contractual information on our part.

16. Substitute Traveller

Pursuant to § 651e BGB, you may request on a durable medium that a third party take your place in the travel contract. The substitute traveller and the original customer are jointly and severally liable for the travel price and any additional costs arising from the substitution.

17. Withdrawal and Termination by the Operator

We may withdraw from the contract or terminate it without notice after the start of the trip if the customer, despite a warning, persistently disrupts the trip or behaves in a manner contrary to the contract to such an extent that the continuation of the contractual relationship becomes unreasonable. In this case, we retain the right to the travel price less saved expenses and alternative revenue.

Furthermore, we may withdraw from the contract up to 30 days before departure if a minimum number of participants specified in the trip description and booking confirmation is not reached. In this case, payments already made will be refunded without delay, no later than within 14 days.

If the performance of the trip is significantly impaired or rendered impossible by unavoidable, extraordinary circumstances, either party may terminate the contract. Payments already made will be refunded without delay; the operator shall have no claim for compensation in this case.

18. Customer's Duty to Cooperate

The customer is obliged to report defects in the travel service without delay to our local contact person or — where no such person has been designated — directly to us at the contact details provided, and to request remedial action. If the customer culpably fails to give timely notice of defects, claims for reduction and damages under §§ 651m, 651n BGB may be excluded.

If the customer intends to terminate the contract due to a significant travel defect under § 651l BGB, they must first set us a reasonable deadline for remedial action — unless we refuse to provide a remedy or immediate action is required.

In addition, the customer is obliged to contribute, to a reasonable extent, to avoiding and mitigating any damage.

19. Liability and Limitations of Liability

Our contractual liability for damages that do not constitute personal injury and are not attributable to culpable conduct is limited to three times the travel price.

For services that we demonstrably offer solely as an intermediary (in particular flights, ferries, organised group travel) and that are identified in the booking confirmation as third-party services with the name of the respective service provider, we are not liable for proper performance unless we are in breach of our own duties to advise, inform, or organise.

Fishing results: We do not guarantee any fishing success whatsoever. Liability for adverse weather conditions, changes to local fishing regulations, licence fees, closed seasons, export restrictions, or the effects of commercial fishing is excluded.

Customer responsibility: The customer is obliged to independently inform themselves about the applicable fishing, customs, and environmental regulations of the destination area and to comply with them. The customer is personally liable for any damage caused under the influence of alcohol. This applies in particular when operating watercraft.

All of the above limitations of liability do not apply to damages to life, body, or health.

20. Travel Documents and Entry Requirements

We inform the customer of the general passport, visa, and health requirements of the destination area. The customer is solely responsible for the timely procurement and validity of all required travel documents, vaccination certificates, and for compliance with customs and foreign exchange regulations.

Disadvantages arising from non-compliance with these requirements — such as cancellation costs due to refused entry — shall be borne by the customer, unless we have provided culpably insufficient or incorrect information.

21. Insurance Recommendation

We recommend taking out travel cancellation insurance as well as international health insurance. In the event of cancellation or trip interruption, substantial costs may arise which can be covered by appropriate insurance.

22. Applicable Law and Jurisdiction

The entire contractual relationship is governed exclusively by German law. Insofar as the customer is a merchant, a legal entity under public or private law, or has their domicile or habitual residence abroad, the registered office of Angelreisen UG is agreed as the place of jurisdiction.

23. Severability Clause

Should individual provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions.

24. Changes to Terms

We reserve the right to amend these terms and conditions as necessary. Continued use of our services following notification of changes shall constitute acceptance of the amended terms.

25. Online Dispute Resolution

The European Commission provides a platform for out-of-court dispute resolution at ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration body.

26. Contact

For questions about these terms and conditions, please contact us at:
Email: info@angeln-reisen.com